Return policy
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.
If you are unable to mail the product back to our company, please contact us at (+1) 217-291-8657 or service@mercoth.com. We will assign a nearby warehouse for your return. We guarantee a response within 48 hours after the item is received.
COMPANY INFO
Company Name: MERCO LIMITED
Business Address:RM D07,8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG,KOWLOON, HONG KONG, 000000
Phone: (+1)2172918657
Email:service@mercoth.com
Business Hours :Monday to Friday: 9:00 AM – 5:00 PM