Return policy

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.

If you are unable to mail the product back to our company, please contact us at (+1) 217-291-8657 or service@mercoth.com. We will assign a nearby warehouse for your return. We guarantee a response within 48 hours after the item is received.  

COMPANY INFO

Company Name: MERCO LIMITED

Business Address:RM D07,8/F, KAI TAK FTY BUILDING, NO. 99 KING FUK STREET, SANPOKONG,KOWLOON, HONG KONG, 000000

Phone: (+1)2172918657

Email:service@mercoth.com

Business Hours :Monday to Friday: 9:00 AM – 5:00 PM